The e420 is of the 'Edge' series. What you want to get is a T, X, or W series thinkpad. The E series is just thinkpad in name, so its no wonder that you had a bad experience.
Ofcourse, you are not to blame since Lenovo still markets it as a ThinkPad..
Ofcourse, you are not to blame since Lenovo still markets it as a ThinkPad..