It's the shippers who are at fault. I have used TNT (through Apple Store Online); FedEx (my choice), UPS (my choice), DHL (my choice) and today Parcel Force (again my choice) to ship things.
The best one was UPS. They couldn't get their heads around the fact that I wanted to ship something from my parents' place to my new place. "So can you just tell me what the dimensions of the TV are?" "I told you. It's not here in front of me. I don't know. It's about a 30" screen." "What's the depth?" I DON'T KNOW OR CARE. Normal people do not know these things. Make me pay £5 extra for each piece of information I don't know. Just pick it up and take it to where I want it.
It's the shippers who are at fault. I have used TNT (through Apple Store Online); FedEx (my choice), UPS (my choice), DHL (my choice) and today Parcel Force (again my choice) to ship things.
The best one was UPS. They couldn't get their heads around the fact that I wanted to ship something from my parents' place to my new place. "So can you just tell me what the dimensions of the TV are?" "I told you. It's not here in front of me. I don't know. It's about a 30" screen." "What's the depth?" I DON'T KNOW OR CARE. Normal people do not know these things. Make me pay £5 extra for each piece of information I don't know. Just pick it up and take it to where I want it.