> it's completely integrated into our days to day production. We depend on it
37signals, and DHH, constantly warn anybody that will listen, that they should not use free products because that "makes them the product" and leaves them at the mercy of an acquisition, or failure, etc.
But your comment shows that one can face the same risks with every Saas... Boxed software wasn't all bad! ;-) and open source software that you host yourself isn't bad either!
Hmm, I'm thinking of a third model, where you have SaaS, but you get a custom install for you (or your company), that you get to decide when and if to update.
Something between boxed software and a one-for-all SaaS.
37signals, and DHH, constantly warn anybody that will listen, that they should not use free products because that "makes them the product" and leaves them at the mercy of an acquisition, or failure, etc.
But your comment shows that one can face the same risks with every Saas... Boxed software wasn't all bad! ;-) and open source software that you host yourself isn't bad either!