I would guess most customers just buy their tickets in the bus station. Website,... | Hacker News

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smackfu on June 30, 2010 | parent | context | favorite | on: Planning for Failure - Greyhound Knows How to Fail

I would guess most customers just buy their tickets in the bus station. Website, e-commerce, phone support, all fairly irrelevant to that group.

smallblacksun on June 30, 2010 [–]

Having traveled by Greyhound a few times, that is definitely the case. Most travelers are poor, and many of them don't even have credit cards (either because they are poor, or illegals, or both).

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